Case Study: Dallas Associated Dermatologists
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Case Study: Dallas Associated Dermatologists (PDF 323KB)
Dallas Associated Dermatologists had been using the document management module of its billing software, but found that it was difficult to use. After seeing a postcard for last year’s MGMA conference, Bill Duke, the practice’s executive director, began investigating Laserfiche – because he was excited about how Laserfiche’s natural approach wouldn’t make doctors change the way they were used to working. Now, “once transcriptions have been imported into Laserfiche, they’re automatically routed to the Transcriptionist folder where they’re linked to their .wav files. We’re also testing how to automate other paper-intensive processes, such as prescription refill approval, using Workflow,” says Duke. “EMR systems are focused exclusively on patient records, but Laserfiche gives us the infrastructure to streamline operations across the practice.”